Privacy Policy

1. Information Collection & Scope

When salon owners, managers, stylists, or clients interact with RUVEXI Solutions, we process:

• Salon Account Information: Salon atelier trade name, owner name, business email, contact number, and GSTIN.
• Client CRM Profiles: Customer phone numbers, appointment timestamps, past visit frequencies, loyalty point balances, and hair/skin formula notes.
• Point of Sale (POS) Records: Service items billed, payment methods (UPI, Card, Cash), and invoice sums.
• Staff Roster Metrics: Clock-in timestamps, assigned services, and commission calculations.

2. Strict Non-Monetization of Salon Data

RUVEXI operates on a clean subscription software business model. We do NOT sell, trade, or monetize client lists, formulas, or revenues with advertisers, third-party FMCG brands, or external aggregators. Your salon database belongs strictly to your business.

3. Encryption & Row-Level Isolation

All database connections are enforced with PostgreSQL Row-Level Security (RLS), guaranteeing that no staff or tenant can view records outside their authenticated tenant domain.

Data transmission is protected with 256-bit Transport Layer Security (TLS 1.3), and customer formula records are encrypted at rest with AES-256 standards.

4. Data Subject Rights & Contact

You or your clients may request an export or complete purge of personal records at any time. For privacy inquiries or requests, contact our privacy officer: