How Can We Help Your Salon?
Direct access to RUVEXI technical engineers for POS hardware, UPI payment reconciliation, and multi-staff accounts.
Email Support
Guaranteed response within 4 hours for billing and configuration tickets.
ruvexisolutions@gmail.comWhatsApp Live Support
Live assistance for active counter billing and thermal printer configuration.
Available Mon–Sat: 9 AM – 9 PM ISTFrequently Asked Questions
How do I configure my ESC/POS Bluetooth thermal printer?
Open the RUVEXI mobile app, go to Settings > POS & Hardware > Pair Thermal Printer. Select your 58mm or 80mm wireless printer from the Bluetooth list. Test receipt printing takes less than 15 seconds.
Does Dynamic UPI QR require a bank terminal swipe machine?
No. RUVEXI generates instant NPCI-compliant dynamic QR codes directly on your counter tablet, mobile device, or prints it at the bottom of the estimate slip. Funds settle directly into your current account without 2% swipe machine interchange fees.
What happens if our salon internet goes down during peak rush?
RUVEXI mobile features local caching. You can generate bills, punch service tickets, and queue invoices locally. Once internet connectivity restores, the offline queue syncs automatically to Supabase Cloud without data collision.