Legal Documentation

Terms and Conditions

Last updated: November 2026 • Governing SaaS Platform Agreement for Independent Salons, Spas & Grooming Ateliers

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement between you, whether personally or on behalf of an entity (“Salon Owner”, “Operator”, or “You”), and RUVEXI Solutions (“Company”, “we”, “us”, or “our”), concerning your access to and use of the RUVEXI web dashboard, mobile applications, and POS point-of-sale systems.

By signing in, accessing, or deploying the software at your establishment, you confirm that you have read, understood, and agreed to be bound by all of these terms.

2. Salon Operations, Billing & POS

RUVEXI provides salon workflow automation including appointment booking calendars, dynamic UPI QR billing, inventory tracking, and staff commission calculations. You are responsible for ensuring that all prices, tax rates (including GST 18%), client formula notes, and discount coupons entered into the platform comply with local regulations and commercial laws.

You agree not to use the platform for any fraudulent or unauthorized transaction rails. Dynamic QR payments generated by the system adhere strictly to NPCI standards.

3. Subscription Plans & Payments

The RUVEXI Professional Plan is offered at ₹2,999 per month (or applicable annual plans) per active branch outlet. Subscriptions automatically renew on their scheduled billing cycle (e.g., 9th of each month) unless cancelled via your Business Settings console prior to the renewal date.

All payments are processed securely via encrypted Indian payment gateways. Invoices with applicable GST details are delivered immediately upon receipt of funds.

4. Data Ownership & Security

You retain all ownership rights to your salon data, including client phone lists, appointment logs, staff commissions, and chemical formulas. RUVEXI does not sell, lease, or license your client database to any competitor or advertising network.

Our infrastructure employs 256-bit TLS encryption in transit and AES-256 multi-tenant Row Level Security (RLS) in storage.

5. Support & Grievance Redressal

For questions regarding these Terms, billing inquiries, or SLA requests, please reach our official support desk:

Official Support Email

ruvexisolutions@gmail.com

Contact Support Desk